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dioneplayer  
#1 Posted : Wednesday, September 21, 2016 4:14:17 PM(UTC)
dioneplayer

Rank: Newbie

Groups: Registered
Joined: 9/21/2016(UTC)
Posts: 3
Philippines
Location: Manila

I've been using Ko-player since March. then this 19th of September. this Error Code-12 always pops-out whenever i launch the app.



can't use the app. please badly needed help.

thanks looking forward to your response

dioneplayer  Thursday, September 22, 2016 3:31:19 PM(UTC)  |  Thank you for your quick response. Anti-virus and Firewall is already turned-off Here's my IVT screenshot [albumimg]52[/albumimg] Its already been enabled i didn't change anything tho. then i tried to use fixer then this shows [albumimg]54[/albumimg] [albumimg]53[/albumimg] Here's my Oracle VirtualBox [albumimg]55[/albumimg] Hope there's resolve into this. Thanks..

Edited by user Wednesday, September 21, 2016 4:29:55 PM(UTC)  | Reason: Image saved

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dioneplayer  
#2 Posted : Wednesday, September 21, 2016 10:47:41 PM(UTC)
dioneplayer

Rank: Newbie

Groups: Registered
Joined: 9/21/2016(UTC)
Posts: 3
Philippines
Location: Manila

additional info

i downloader the latest version and this one appeared

BamBam0502  
#3 Posted : Thursday, September 22, 2016 2:25:50 AM(UTC)
BamBam0502

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China

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Originally Posted by: dioneplayer Go to Quoted Post
additional info

i downloader the latest version and this one appeared



We are sorry to hear about it. Regarding with this issue,we suggest you try to enable VT of your device. http://forums.koplayer.c...irtualization-of-your-PC

And we suggest you try to close Anti-virus software and firewall to run KOPLAYER to check and resolve this issue.

If it's doesn't work, could you give screenshot of Virtualbox for us? Thanks in advance.[img=http://prntscr.com/ckvbww]Virtualbox[/img]

dioneplayer  Thursday, September 22, 2016 3:29:20 PM(UTC)  |  Thank you for your quick response. Anti-virus and Firewall is already turned-off Here's my IVT screenshot [albumimg]52[/albumimg] Its already been enabled i didn't change anything tho. then i tried to use fixer then this shows [albumimg]54[/albumimg] [albumimg]53[/albumimg] Here's my Oracle VirtualBox [albumimg]55[/albumimg] thanks.

dioneplayer  
#4 Posted : Friday, September 23, 2016 1:19:13 PM(UTC)
dioneplayer

Rank: Newbie

Groups: Registered
Joined: 9/21/2016(UTC)
Posts: 3
Philippines
Location: Manila

Thank you for your quick response.
Anti-virus and Firewall is already turned-off Here's my IVT screenshot.

Its already been enabled i didn't change anything tho. then i tried to use fixer then this shows.



Here's my Oracle VirtualBox

thanks.
BamBam0502  
#5 Posted : Saturday, September 24, 2016 1:10:02 PM(UTC)
BamBam0502

Rank: Administration

Groups: Administrators
Joined: 7/4/2016(UTC)
Posts: 649
China

Was thanked: 29 time(s) in 29 post(s)
Originally Posted by: dioneplayer Go to Quoted Post
Thank you for your quick response.
Anti-virus and Firewall is already turned-off Here's my IVT screenshot.

Its already been enabled i didn't change anything tho. then i tried to use fixer then this shows.



Here's my Oracle VirtualBox

thanks.


We are sorry to this inconvenient issue has caused you. We suggest you try to click KOPLAYER\vbox\TTDrv with right mouse then install it. If it doesn't work, could you share us your CPU, Memory, Graphics card, etc? Thanks in advance.
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